About us

Our curated team with a bespoke approach.

How we started

Too many agencies focus on traffic, vanity metrics, or one part of the puzzle.

We focus on what actually matters, conversion, performance, and sustainable growth. Because without that, nothing else scales. CRO first growth.

Out of this world CRO first growth

Meet the team

Curated senior team. Every one of us is hands-on with your brand.

Jalpesh Patel

Co-Founder / Managing Director

Rowena Jones

Co-Founder

Hannah Brill

Head of Marketing

Jack Nicholls

Head of Strategy

Approach

Built on clarity, driven by results

We believe growth comes from clarity, not complexity. That means understanding what's working, what isn't, and what to do next - then executing quickly and consistently.

Achievments

Our efforts over the past few years have been recognised by these awards

Name of the award

Year

Webby Awards Nominee

Recognized for excellence in web design and functionality.

2021

D&AD Awards

Winner of the coveted Wood Pencil, in partnership with The Growth Foundation

2025

FAQs

Everything you need to know about how we work, what to expect, and how we grow.

How does unlimited requests actually work?

You can submit as many requests as you like at any time. We prioritise them based on impact and work through them in a structured queue. Depending on your plan, we’ll have 1–3 tasks active at once, delivered quickly and continuously. Your dedicated growth manager will also prioritise the tasks based on the data and strategy.

What kind of work can I request?

Anything across CRO, UX, design, development, performance, and growth strategy. From quick conversion tweaks to full page builds, experiments, and new features, it all runs through one system.

How fast is turnaround?

Most tasks are delivered within 1–3 working days. Larger pieces of work are broken into smaller steps and delivered iteratively, so you’re always seeing progress.

Do you replace our internal team?

No, we work alongside your team as an embedded growth partner. We bring strategy, execution, and momentum, without the overhead of hiring multiple roles internally.

How do you measure success?

We track performance against clear KPIs, typically conversion rate, revenue, AOV, and experiment results. Everything is visible in your dashboard, so you always know what’s working and what’s next.nsive design techniques and thoroughly test on various devices and screen sizes. This ensures your site looks great and works well for all users, no matter how they access it.

100%

Client satisfaction

~18

Days on average to measurable impact

38%

Average uplift on target metrics for key tests

How we work

Closer to your team. Clearer on what matters.

We do not sit on the outside handing over recommendations. We get close to the product, the data, the customer journey and the commercial goals, then turn that context into focused improvements that compound over time.

Let's bring your vision to life

Rowena is here to ensure your experience with us is smooth and successful.

Rowena Jones

Co-founder & Head of Client Experience

Let's bring your vision to life

Rowena is here to ensure your experience with us is smooth and successful.

Rowena Jones

Head of Client Experience

Let's bring your vision to life

Rowena is here to ensure your experience with us is smooth and successful.

Rowena Jones

Co-founder & Head of Client Experience

We pilot ambitious brands through the digital cosmos, combining data, design, and development to unlock growth and turn momentum into measurable results.

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© Enchant 2026.
All rights reserved

© Enchant 2026.
All rights reserved